Mission & Values

Mission:

To contribute to global health and safety by providing our customers with the highest quality laboratory research and testing services available, at a cost effective price.

Values:

Our values can be summarized as follows:

Customer Focus

• Delivering customer satisfaction by listening to and exceeding customer expectations
• Adding value for our customers through our services
• Seeking innovative solutions to help our customers achieve their goals

Quality

• Delivering quality in all our work; providing accurate results on time
• Using the best appropriate technology and methods
• Seeking to improve or change our processes for the better

Competence & Team Spirit

• Employing a team of talented and competent staff that are experts in their field
• Investing in training and creating good career opportunities
• Recognizing and encouraging outstanding performance

Integrity

• Behaving ethically in all our business and financial activities
• Demonstrating respect towards our sponsors and our staff
• Operating responsible environmental policies