PSL >> About PSL >> Mission & Values

Mission & Values


To contribute to global health and safety by providing our customers with the highest quality laboratory research and testing services available, at a cost effective price.


Our values can be summarized as follows:

Customer Focus

  • Delivering customer satisfaction by listening to and exceeding customer expectations
  • Adding value for our customers through our services
  • Seeking innovative solutions to help our customers achieve their goals


  • Delivering quality in all our work; providing accurate results on time
  • Using the best appropriate technology and methods
  • Seeking to improve or change our processes for the better

Competence & Team Spirit

  • Employing a team of talented and competent staff that are experts in their field
  • Investing in training and creating good career opportunities
  • Recognizing and encouraging outstanding performance


  • Behaving ethically in all our business and financial activities
  • Demonstrating respect towards our sponsors and our staff
  • Operating responsible environmental policies